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Definition
End to end workflow monitoring and management of an end user request for data.
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Order management is the process of order capturing, tracking, and fulfilling customer orders. The order management process begins when an order is placed and ends when the customer receives their package. The order fulfillment process takes place in distribution centers, factories, or stores. It typically involves inventory management, supply chain management, order processing, quality control, and customer service systems that can report problems. - Oracle
Source
NESDIS Data Management Lexicon and Related TermsĀ
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